Contact us
While we still have people who know Morse code or can interpret signal flags, it is easier to call us or send an e-mail, or use the contact forms. (Some faxes may still be in use, but you’ll have to ask for the number.)
Passenger services
Please always mention your booking number when contacting our customer service.
Finland
passenger@finnlines.com
+358 9 231 43 100
Opening hours local time
Mon–Fri 9 am – 5 pm
Sat, Sun and bank holidays closed
Germany
passagierdienst@finnlines.com
+49 451 1507 443
Opening hours local time
Mon–Fri 9 am – 5 pm
Sat, Sun and bank holidays closed
Sweden
passenger@finnlines.com
+ 46 771 340 900
Opening hours local time
Mon–Fri 8 am – 6 pm
Sat, Sun and bank holidays closed
Poland
passenger@finnlines.com
+48 58 53 59 149
Opening hours local time
Mon–Fri 8 am – 4 pm
Sat, Sun and bank holidays closed
Passenger check-in and driving instructions
Freight services
Freight sales, Finland
sales.fi@finnlines.comFreight sales, Naantali-Långnäs-Kapellskär
sales.finnlink@finnlines.comFreight sales, Grimaldi Agencies
grimaldi.sales@finnlines.comFreight customer service, Finland-Great Britain
+358 50 565 4754finland-northsea.bookings@finnlines.comFreight customer service, Finland-Belgium, Spain
+358 50 565 4642finland-northsea.bookings@finnlines.comDublin
Ocean & General Maritime Agencies Ltd, Agent
+353 1 293 0039finnlines@ogma.ieSandyford, Dublin 18
Ireland
Bilbao
Consignaciones Toro y Betolaza S.A., Agent
+34 94 425 2600consignaciones@torobe.comEdificio Albia, Planta 5
48001 Bilbao Vizcaya
Spain
Madrid
Grimaldi Logistica Espana SL , Sales agent
+34 63 710 9054sales.es@finnlines.com28001 MADRID Madrid
Spain
Freight sales, Kapellskär-Långnäs-Naantali
+46 176 207 612(Backup: +46 40 176 824)sales.se@finnlines.comFreight customer service, Sweden-Poland
booking.swepol@finnlines.comOffices
Verrebroek
Finnlines Belgium nv
+32 3 570 95 30info.be@finnlines.comHaven 1333
B-9130 Verrebroek
Belgium
Aarhus
Helsinki
Finnsteve Oy, Stevedoring and forwarding
20200 Turku
FinlandPL 38
20101 Turku
Finland
Naantali
Turku
Finnsteve Oy, Stevedoring and forwarding
+3581056560info@finnsteve.fi00980 Helsinki
FinlandPL 225
00181 Helsinki
Finland
Lübeck
Finnlines Deutschland GmbH
+4945115070info.de@finnlines.com23554 Lübeck
Germany
Hull
Finnlines UK Ltd
+441482377655info.uk@finnlines.comHedon Road
HULL
HU9 5PB
United Kingdom
Dublin
Ocean & General Maritime Agencies Ltd, Agent
+353 1 293 0039finnlines@ogma.ieSandyford, Dublin 18
Ireland
Gdynia
Finnlines Polska Co. Ltd.
+48 58 535 9043info.pl@finnlines.com81-336 GDYNIA
PolandMon – Fri 08:00 – 16:00
Świnoujście
Bilbao
Consignaciones Toro y Betolaza S.A., Agent
+34 94 425 2600consignaciones@torobe.comEdificio Albia, Planta 5
48001 Bilbao Vizcaya
Spain
Madrid
Grimaldi Logistica Espana SL , Sales agent
+34 63 710 9054sales.es@finnlines.com28001 MADRID Madrid
Spain
Kapellskär
Finnlink Ab
760 15 Gräddö
Sweden
Malmö
Media and communications
If you have any press and media related questions, please contact communications@finnlines.com
Loyalty programs
Star Club
Star Club is Finnlines’ loyalty program for passengers.
Driver’s Card
Driver’s Card is Finnlines’ loyalty program for professional truck drivers.