Meet Our Customers:

DSV and Schenker joined forces

Effects in practise:

From a customer’s perspective, we are combining two large logistics companies that each had their own strengths. In the future, customers will have access to a wider range of services and products under one roof. DSV has been particularly strong in international part- and full-load transport, and Schenker will contribute its expertise in general cargo.

For our partners, we will be an even bigger partner. Both companies have had a similar mindset when it comes to partnerships: partnerships have been long-term and developed over time. The merger will give us a broader range of expertise in this area while ensuring continuity.

Customer needs and expectations:

Customers expect efficiency. Schedules must be comprehensive, with enough frequency to meet customer needs. The higher the volume, the greater the ability to maintain frequency and reduce transit

We have been having many discussions with large customers, in particular, about emissions and how we can reduce our carbon footprint. Emissions trading and mandatory legislation have already accelerated this debate.

Sustainability and environmental actions:

Our key sustainability measures in Finland include low- and zero-emission vehicles, solar energy, and other renewable energy sources for our premises, as well as renewable energy for various forms of transportation.

We do a lot of work with testing and adopting new technologies, collaborating with customers and across our industry to take active part in developing more sustainable supply chains. We believe collaboration will be at the core of succeeding with this challenge we’re all collectively facing.

Routes used:

The most important Finnlines’ routes are Naantali–Kapellskär, Hanko–Rostock, Helsinki–Travemünde, Helsinki–Århus and Helsinki–Gdynia.

Feedback to Finnlines:

Due to Finland’s location, sea transport plays a key role in almost all Finnish export and import traffic. Finnlines therefore plays an important role in our own processes. To serve our customers as well as possible, it is important that all processes are developed in terms of efficiency and smooth operations, for example with regard to shipment statuses, through digitalisation and automation.

DSV, founded 1976 in Denmark, is a leading global logistics company, providing road, air, and sea transport, contract logistics, and supply chain solutions. With approximately 160,000 employees in over 90 countries, DSV ensures efficient and reliable connections for businesses worldwide.

As of April 2025, DSV and Schenker joined forces, strengthening DSV’s global network and providing access to new markets and talents.times. The expanding domestic network is already enabling faster transport schedules for imports and exports.