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Contact us

While we still have people who know Morse code or can interpret signal flags, it is easier to call us or send an e-mail, or use the contact forms. (Some faxes may still be in use, but you’ll have to ask for the number.)

Please always mention your booking number when you get in touch with our customer service. When the customer service is closed, you can also contact us at the check-in phone number, see contact details by harbour.

Finland

passenger@finnlines.com
+358 9 231 43 100

Opening hours local time

Mon–Fri 9 am – 5 pm*
Sat, Sun and bank holidays closed

Germany

passagierdienst@finnlines.com
+49 451 1507 443

Opening hours local time

Mon–Fri  9 am – 5 pm
Sat, Sun and bank holidays closed

Sweden

passenger@finnlines.com
+ 46 771 340 900

Opening hours local time

Mon–Fri 8 am – 6 pm*
Sat, Sun and bank holidays closed

Poland

passenger@finnlines.com
+48 58 53 59 149

Opening hours local time

Mon–Fri 8 am – 4 pm*
Sat, Sun and bank holidays closed

*Customer service is closed on 21.6.2024 Midsummer Eve.

Passenger check-in and driving instructions to harbours

Dublin

Bilbao


Madrid

Verrebroek

Aarhus

Helsinki

Finnlines Plc
+358 10 34350
Komentosilta 1
00980 Helsinki
Finland
P.O.Box 197
00181 Helsinki
Finland
Finnsteve Oy, Stevedoring and forwarding
Huolintakatu 5
20200 Turku
Finland
PL 38
20101 Turku
Finland

Naantali

Finnlines Plc, Naantali
+358 10 34350
Satamatie 9
21100 Naantali
Finland

Turku

Lübeck

Hull

Dublin

Gdynia

Świnoujście

Finnlines Polska Co. Ltd., Świnoujście
ul. Jana Sołtana 1
72-602 Świnoujście
Poland
ground floor of Euro Terminal building

Bilbao

Madrid

Kapellskär

Finnlink Ab
Kapellskär
760 15 Gräddö
Sweden

Malmö

Rederi Ab Nordö-Link
+46 40 176 800
Lappögatan 3B
211 24 Malmö
Sweden

If you have any press and media related questions, please contact communications@finnlines.com

Star Club

Star Club is Finnlines’ loyalty program for passengers.


Driver’s Card

Driver’s Card is Finnlines’ loyalty program for professional truck drivers.