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01.08.2021Passenger Services

The effects of the coronavirus epidemic prevention regulations on Finnlines Passenger traffic

Updated 1 August 2021 at 21:45 EET

Finnlines freight-passenger ships operate normally on all routes. However, the guidelines and instructions set by national and international authorities may affect the passenger traffic. 

Please read more below about travel restrictions, rebooking options, and measures on board.


Travel Restrictions

At present, the travel information from different countries and the EU is being constantly updated with the rules that apply to borders and entry. It is passenger’s responsibility to find out and assess if travelling is allowed. Please make sure that you are able to enter the country you are travelling to before setting off. More information on the web pages of the respective country’s authorities.

Upon boarding the ship, you do not need to present a covid-19 certificate. See exceptions in the section Travelling to Germany.

Travelling to Finland

There are no restrictions on entry for passengers travelling from Germany or Sweden to Finland. However, passengers should be prepared for a health examination at the port of arrival. Please read PDF iconInstructions for Passengers Arriving in Finland >

When arriving in Finland, all passengers born 2005 or earlier should have one of the following corona certificates:
  • a negative covid-19 test certificate (max. 72 hours old upon arrival), or
  • a certificate of covid-19 vaccination (at least 14 days from the first dose of vaccination), or
  • a certificate of recovery from covid-19 disease (max. 6 months old upon arrival).

Certificates are checked by the health-care personnel at the port of arrival and if a person (born 2005 or earlier) does not have a valid certificate, a covid-19 test is mandatory. In addition, passengers should take a covid-19 test 3–5 days after the arrival, if they have not received a full series of covid-19 vaccinations at least 14 days before arrival or have not had a covid-19 disease in last 6 months.

Shortly before your departure, please register for the FINENTRY service and make – if necessary – an appointment for a coronavirus test in Finland free of charge.

If you are travelling from Sweden to the Åland Islands, please, read in addition PDF iconInstructions for Passenger Arriving on Åland >

Travelling to Germany

Information letter of the Federal Ministry of Health for travellers entering Germany >

All at least 12-year-old passengers must have one of the following covid-19 certificates when travelling from Sweden or Finland to Germany and be prepared to show it to the authorities at the arrival in Germany:

  • a negative COVID-19 test certificate (antigen test max. 48 hours, PCR test max. 72 hours old on entry), or
  • a proof of recovery from COVID-19 (28 days – 6 months old on entry), or
  • a proof of a complete vaccination against COVID-19 (given at least 14 days before entry, 2-dose vaccines: 2nd dose required).

Coronavirus Testing

If you have stayed in a high-risk (e.g. Russia) area 10 days prior to your arrival in Germany, please, fill in a Digital Registration on Entry and show the confirmation you get at the check-in. In addition, please present a covid-19 certificate at the check-in and be prepared to stay quarantined in Germany. You do not need to fill in the Digital Registration on Entry or stay quarantined, if you are only passing through Germany.

List of risk areas >

More information at the website of the Federal Foreign Office >

At present, there are no restrictions on entry in Germany for persons coming from the EU and Schengen Area countries, but all passengers travelling to Germany, need to have a covid-19 certificate. Some restrictions on public life affect travel in Germany.

Travelling to Sweden

Until 31 August 2021, all at least 18-year-old foreigners travelling from Travemünde to Malmö must present one of the following documents upon arrival in Sweden:

  • a negative covid-19 test certificate (max. 72 hours old upon arrival), or
  • a certificate of covid-19 vaccination (received at least 14 days before, 2-dose vaccines: only 1st dose required), or
  • a certificate of recovery from covid-19 disease (11 days – 6 months old upon arrival).

All passengers travelling from Naantali or Långnäs to Kapellskär are exempt from above-mentioned requirements.

More information at the website of the Swedish Police >

FAQs at the website of the Swedish Police >

Coronavirus testing stations near the port of Travemünde e.g. cbaMed in Lübeck > or Testzentrum Ostsee >. cbaMed's rapid antigen test costs 30 EUR for persons not living in Germany. For German citizens and persons who have a German residence permit, the test is free of charge.

More information at the website of the Swedish Ministry of Justice > 

If new travel bans are set by national or international authorities and they affect passenger traffic on Finnlines’ vessels, we will directly contact all passenger effected by these specific bans.

Modification and Cancellation of Terms 

The terms for modifying or canceling bookings depend on the category of the ticket. Due to the extent of the coronavirus outbreak, we have made amendments to the modification terms of our Special category ticket. Please mention always your booking number when contacting our Call Center.

Are You Travelling at the Latest on 31 December 2021?

If you are a Star Club Member and have made a Special category booking through the Finnlines online booking system 13 March 2020 or later, the departure date of the booking can be changed twice. The booking can be moved up or forwarded by a maximum of 12 months from the original departure date. Please note, the modification request must be made at least seven full business days before the original departure date. There is no charge for changing the ticket, but if you change to a date / sailing time with a higher fare, you will have to pay the difference between your original and new ticket. If you made your booking at the latest on 30 April 2021, you will have to pay only the price difference between travel seasons, if it applies. Please note that Special category tickets are non-refundable.

Other bookings are subject to regular terms and conditions of carriage at the moment.

Planning to Book for the Future?

Star Club Members will be automatically granted amended modification terms to all new special category bookings for 2021 made directly through the Finnlines online booking system by 31 August 2021. The amended terms are as follows: The departure date of the booking can be changed twice. The booking can be moved up or forwarded by a maximum of 12 months from the original departure date. Please note, the modification request must be made at least seven full business days before the original departure date. There is no charge for changing the ticket, but if you change to a date / sailing time with a higher fare, you will have to pay the difference between your original and new ticket. Please note that Special category tickets are non-refundable.

Other bookings are subject to regular terms and conditions of carriage

Measures on Board

Finnlines closely monitors the development of the coronavirus outbreak and acts in accordance to the guidelines and instructions set by national and international health authorities. On board our ships, passengers are instructed on how they can help prevent the spread of the coronavirus. In addition, we at Finnlines have intensified our on-board cleaning routines and pay careful attention to keeping all surface areas regularly cleaned. 

Read more about our precautionary measures >


Healthcare Authorities' Instructions for Travellers
Germany
Finland
Sweden

More Basic Information on the Coronavirus
World Health Organization
Basic Protective Measures
European Centre for Disease Prevention and Control