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11.06.2021Passenger Services

The effects of the coronavirus epidemic prevention regulations on Finnlines Passenger traffic

Updated 11 June 2021 at 13:15 EET

Finnlines cargo-passenger ships operate normally despite the coronavirus outbreak. The transportation of foodstuff and other essential goods from one country to another is important even and especially in situations like this. However, the guidelines and instructions set by national and international authorities may affect the passenger traffic. 

Please read more below about travel restrictions, rebooking options, and measures on board.


Travel Restrictions

At present, the travel information from different countries and the EU is being constantly updated with the rules that apply to borders and entry. It is passenger’s responsibility to find out and assess if travelling is allowed. Please make sure that you are able to enter the country you are travelling to before setting off. More information on the web pages of the respective country’s authorities.

Finland

Travel from Germany and Sweden to Finland is restricted until 27 June 2021. Return traffic to Finland and essential traffic will be allowed at the internal borders. Essential traffic includes, for example a family reason, visiting a loved one, a personal reason or travel to a property, private residence, or holiday residence in Finland.

On Monday 7June 2021, travel restriction for family members of Finnish citizens and residents of Finland were amended. The definition of family was broadened for travel across internal and external borders. At internal borders, family means from now on spouse, children, grandchildren, parents, parents-in-law, grandparents, siblings, great-grandchildren, uncles, aunts and cousins, and family members of those listed above. At external borders, family means spouse, children, parents, parents-in-law and grandparents, and family members of those listed above.

According to the Finnish constitution, all Finnish citizens have the right to leave and return to the country. More information at the Finnish Border Guard's website >

At the check-in in Travemünde or Kapellskär, all at least 16-year-old passengers need to present

  • a negative covid-19 test certificate (max. 72 hours old),
  • a certificate of covid-19 vaccination (given at least 14 days before, 2-dose vaccines: only 1st dose required), or
  • a medical certificate of recovery from COVID-19 disease (max. 6 months old).

The requirement also applies to Finnish citizens and residents of Finland, but it does not apply to persons travelling from Sweden to the Åland Islands. Check detailed instructions and frequently asked questions on the website of the Finnish Shipowners' Association.

Immediately after the arrival in Helsinki or Naantali, a health examination is mandatory at least until 30 June 2021. If the negative covid-19 test certificate is more than 72 hours old at the time of arrival in Helsinki, a new test is mandatory.

Coronavirus testing stations near the port of Travemünde e.g. cbaMed in Lübeck > or Testzentrum LUV >. cbaMed's rapid antigen test costs 30 EUR for persons not living in Germany. For German citizens and persons who have a German residence permit, the test is free of charge.

If you are travelling to Finland, read more about the Finnish Institute for Health and Welfare's Instructions for Passengers Arriving in Finland and find more information at the website of the Finnish Institute for Health and Welfare > 

Learn more about the new digital FINENTRY service that aims to make entry into Finland easier and provide assistance in booking free coronavirus testing.

Germany

Information letter of the Federal Ministry of Health for travellers entering Germany >

Sweden has been classified as a risk area in Germany. If you have stayed in a risk area within 10 days prior to your arrival in Germany, please fill in a Digital Registration on Entry and show the confirmation you get at the check-in. No Digital Registration on Entry is required, if you travelled through a risk area without stopping or you are only travelling through Germany. 

If you have stayed in a risk area within 10 days prior to your arrival in Germany and are going to stay in Germany, you do not need to self-quarantine for 10 days, if you transmit via the Digital Registration on Entry at the latest 48 hours after the arrival a negative COVID-19 test certificate(antigen test max. 48 hours, PCR test max. 72 hours old on entry), proof of recovery from COVID-19 (28 days – 6 months old on entry) or proof of a complete vaccination against COVID-19 (given at least 14 days before entry, 2-dose vaccines: 2nd dose required).

Coronavirus testing stations near the port of Malmö e.g. SCANTEST.

In Finland, there are no areas which have been classified as a risk areas in Germany. No Digital Registration on entry neither a 10-day self-quarantine nor a negative test certificate / proof of recovery / proof of vaccination is required from passengers coming from Finland to Germany, if they have not stayed in a risk area within 10 days prior to their arrival in Germany.

List of risk areas >

More information at the website of the Federal Foreign Office >

At present, there are no corona-related border checks in Germany for persons coming from the EU and Schengen Area countries. However, at the moment, some restrictions on public life still affect travel in Germany.

Sweden

All at least 18-year-old foreigners travelling from Travemünde to Malmö must present a negative COVID-19 test upon arrival in Sweden. The requirement is valid at least until 30 June 2021.The test must not be more than 48 hours old upon arrival in Sweden.

All passengers traveling from Naantali or Långnäs to Kapellskär are exempt from COVID-19 testing requirements starting 31 May 2021. 

More information at the website of the Swedish Police >

FAQs at the website of the Swedish Police >

Coronavirus testing stations near the port of Travemünde e.g. cbaMed in Lübeck > or Testzentrum LUV >.

cbaMed's rapid antigen test costs 30 EUR for persons not living in Germany. For German citizens and persons who have a German residence permit, the test is free of charge.

More information at the website of the Swedish Ministry of Justice > 

If new travel bans are set by national or international authorities and they affect passenger traffic on Finnlines’ vessels, we will directly contact all passenger effected by these specific bans.

Modification and Cancellation of Terms 

The terms for modifying or canceling bookings depend on the category of the ticket. Due to the extent of the coronavirus outbreak, we have made amendments to the modification terms of our Special category ticket. Please mention always your booking number when contacting our Call Center.

Are You Travelling Before 28.6.2021?

Routes Kapellskär-Naantali, Kapellskär-Långnäs and Travemünde-Helsinki

Departure date of these bookings can be changed twice. The booking can be moved up or forwarded by a maximum of 12 months from the original departure date. Please note, that the modification request must be made at least seven full business days before the original departure date. The price difference between travel seasons will be charged upon modification, if it applies. Please note that Special category tickets are nonrefundable. If you have booked a Standard category booking, you may cancel the booking according to regular terms and conditions of carriage.

Other Routes

If you are a Star Club Member and have made a Special category booking through the Finnlines online booking system 13 March 2020 or later, the departure date of the booking can be changed twice. The booking can be moved up or forwarded by a maximum of 12 months from the original departure date. Please note, the modification request must be made at least seven full business days before the original departure date. There is no charge for changing the ticket, but if you change to a date / sailing time with a higher fare, you will have to pay the difference between your original and new ticket. If you made your booking at the latest on 30 April 2021, you will have to pay only the price difference between travel seasons, if it applies. Please note that special category tickets are non-refundable.

Other bookings are subject to regular terms and conditions of carriage at the moment.

If you booked your trip via a travel agency, please, contact your travel agent.

Are You Travelling 28.6.2021 or later?

If you are a Star Club Member and have made a Special category booking through the Finnlines online booking system 13 March 2020 or later, the departure date of the booking can be changed twice. The booking can be moved up or forwarded by a maximum of 12 months from the original departure date. Please note, the modification request must be made at least seven full business days before the original departure date. There is no charge for changing the ticket, but if you change to a date / sailing time with a higher fare, you will have to pay the difference between your original and new ticket. If you made your booking at the latest on 30 April 2021, you will have to pay only the price difference between travel seasons, if it applies. Please note that Special category tickets are non-refundable.

Other bookings are subject to regular terms and conditions of carriage at the moment.

Planning to Book for the Future?

Star Club Members will be automatically granted amended modification terms to all new special category bookings for 2021 made directly through the Finnlines online booking system by 31 August 2021. The amended terms are as follows: The departure date of the booking can be changed twice. The booking can be moved up or forwarded by a maximum of 12 months from the original departure date. Please note, the modification request must be made at least seven full business days before the original departure date. There is no charge for changing the ticket, but if you change to a date / sailing time with a higher fare, you will have to pay the difference between your original and new ticket. Please note that Special category tickets are non-refundable.

Other bookings are subject to regular terms and conditions of carriage

Measures on Board

Finnlines closely monitors the development of the coronavirus outbreak and acts in accordance to the guidelines and instructions set by national and international health authorities. On board our ships, passengers are instructed on how they can help prevent the spread of the coronavirus. In addition, we at Finnlines have intensified our on-board cleaning routines and pay careful attention to keeping all surface areas regularly cleaned. 

Read more about our precautionary measures >


Healthcare Authorities' Instructions for Travellers
Germany
Finland
Sweden

More Basic Information on the Coronavirus
World Health Organization
Basic Protective Measures
European Centre for Disease Prevention and Control