Connecting markets, people
and possibilities

Shipping plays a vital role in global trade and the functioning of the world economy. More than 90 per cent of global trade is carried by sea. The prosperity of European countries depends on maritime transport and there is no real alternative to sea transport.

We connect markets and people, ensuring smooth and reliable links under all circumstances. Every shipment, every departure and every arrival is part of a larger whole where reliability, resilience and flexibility are key.

A changing operating environment

Our operating environment is evolving rapidly. Customer expectations are increasing, sustainability is becoming more important, and competition is intensifying. At the same time, what was once a relatively predictable environment has become increasingly uncertain due to geopolitical tensions.

Our mission is to ensure the continuity and reliability of sea transport services for trade and industry in all circumstances. This is why we continue to invest with determination and a long-term perspective: 20 vessels over 20 years, amounting to nearly EUR 2 billion invested in the future.

At the same time, opportunities are greater than ever. We are growing where demand and potential exist. A good example is our route between Ireland and Belgium, where demand has increased significantly. We are pleased to meet our customers’ needs by adding a third weekly departure from both ports, providing greater capacity and flexibility.

Continuous investments in our fleet, the development of our services, and close cooperation with customers and partners drive us forward. Through these efforts, we ensure that vital connections remain reliable well into the future. More importantly, we aim not only to maintain these connections but to provide first-class service to our customers.

Our goal is to continuously improve our services, strengthen dependable transport links, enhance the customer experience, and advance more sustainable maritime transport.

Recognition

In passenger services, we have received valuable recognition this spring.

Finnlines ranked among the top performers in customer satisfaction on routes between Finland and Sweden in the EPSI Rating Maritime Transport 2026 survey. At the same time, customers rated Finnlines as the most sustainable operator in its sector.

Grand Travel Award Finland named Finnlines the Best Ferry Operator of the Year for the second consecutive year. The company stood out for its reliability, its continuously developing passenger experience, and its important role in connecting Finland with the rest of Europe.

These recognitions reflect our long-term commitment to developing the customer experience. They also demonstrate that our success is not based on novelty alone, but on our genuine ability to deliver high-quality travel services to our customers.

New vessels

Our newbuilding project has reached a tangible milestone, as construction of the first vessel in our latest investment programme has begun.

The next-generation passenger-freight vessels entering service in 2028–2029 will set a new standard in the Baltic Sea. While transporting significant volumes of essential goods, they will also offer passengers the opportunity to enjoy a high-quality travel experience with peace of mind.

The use of fossil-free methanol, shore power connectivity, and other clean technologies will significantly reduce carbon dioxide emissions compared with the vessels currently operating on the route.

Skilled and committed personnel as the foundation of future success

While ships, technology and innovation are essential, Finnlines’ most important asset is its people. A dedicated workforce is a prerequisite for customer satisfaction and the company’s long-term success.

During the last year, we have focused on enhancing leadership, collaboration among offices and departments as well as embracing new opportunities that AI and other technologies brings along. Through unleashing in-house knowledge and by accelerating important development projects, we will ensure that the company can meet our customers’ evolving needs and strengthen our value proposition also in the future. Our customers, ranging from industry and logistics to individual passengers, remain at the heart of everything we do.

In this magazine, we share examples of how our work and development projects are taking shape in practice, from new vessels and digital solutions to smoother services and investments in our people and their expertise.
Together, we are building a sustainable future for both maritime transport and passenger travel.